FAQ's

Yes, we do! However, additional shipping cost will apply. Please contact us for more information!

We primarily use UPS but can accommodate other shipping services depending on your needs.

We accept returns. Please check out our Refund & Return Policy for details.

Orders paid by credit card are processed immediately. Please allow 3-5 business days for fulfillment and approximately one week for shipping.

Residents of Tennessee or Washington D.C. will be charged tax. If you have a tax-exempt certificate, please contact us before placing an order.

Yes! We accept Purchase Orders from US-based educational institutions. This includes the contiguous United States, Hawaii, and Alaska.

Please follow the steps below to place an order with a purchase order:

1. Add items to your cart.
2. Click "View Cart" and under the checkout button click on "Create a Quote?" and fill in the details.
3. Receive an email from seamate@marinetech.org with your quote.
4. Send the quote and your purchase order to seamate@marinetech.org for processing.

To create a quote, please follow the steps below:

1. Add all them items you would like to include on your quote to your cart.
2. Click "View Cart" and under the checkout button click on "Create a Quote?" and fill in the details.
3. You should recieve an email from seamate@marinetech.org with the quote attached.

Getting started with an ROV build can be a little daunting. We'd like to help where we can - MATE Educate is a great resource for teachers and mentors.

If you're still concerned, you can always drop us an email and we'll get to you ASAP.